In order for the HIPAA RealTime Server to know what to do with a particular incoming 270 request, an outgoing 271 response, or a 999 acknowledgment, it is necessary to use the same database as the HIPAA Eligibility Responder.
RealTime Server Database configuration.
Eligibility Responder Database Configuration.
The server should also be using the desired Trading Partner ID to identify you or your organization as the recipient when processing incoming messages and as a sender when responding to messages.
Part of RealTime Server configuration. Emphasis on ServerID.
Finally, the full HIPAA Eligibility Responder path must be included in the HIPAAsuite Applications section of the RealTime Server setup screen. If the default install location was used, the HIPAA Eligibility Responder's path will be C:\Program Files (x86)\HIPAASuite\HIPAA Eligibility Responder\HIPAAEligibilityResponder.exe if the x64 bit version was installed. For the x32 bit version C:\Program Files\HIPAAsuite\HIPAA Eligibility Responder\HIPAAEligibilityResponder.exe will be the default directory.
The Eligibility Responder's directory.
Trading Partners
To set up a Trading Partner to use your HIPAA RealTime Server, both the HIPAA Eligibility Responder and HIPAA RealTime Server must be using the same database. In the Eligibility Responder’s Trading Partner setup screen, select the desired Trading Partner or make a new one.
New Trading Partner.
Having a Trading Partner selected, the CORE tab can be populated with the correct values. Necessary fields to respond to a Trading Partner are a Username and Password. These are set in the Eligibility Responder and read by the RealTime Server and serve as the Trading Partner’s MIME/SOAP username key authentication credentials.
Username/Password fields are used by the RealTime Server to authenticate Trading Partners.
This is all the setup necessary on our end. Inform the Trading Partner of their username key credentials and your RealTime Server's addressing and your Trading Partner will be able to request and receive Eligibility information from your server.